Privacy Policy

Altrove Hospitality Pvt. Ltd. ("Altrove," "we," "us") respects your privacy. This policy explains what information we collect when you visit https://altrove.io, contact us, or stay with us, and how that information is handled.

What we collect

We collect information you provide directly — name, email address, phone number, payment details — when you make a reservation, contact our concierge, or sign up for offers. We also receive technical information automatically (IP address, device type, browser, pages viewed) through cookies and analytics tools.

How we use it

• Process and confirm your reservation
• Communicate about your stay (arrival details, dining, amenities)
• Send occasional offers and updates if you've opted in
• Improve the website and our services
• Comply with applicable Indian law and tax obligations

Sharing

We do not sell your data. We share it only with payment processors, booking platforms you chose, and service providers who help us operate the resort, all under confidentiality obligations.

Your choices

You can request access, correction, or deletion of your personal data at any time. Email stay@altrove.io and we'll respond within 30 days.

Cookies

We use a minimal set of first-party cookies for site functionality and analytics. You can disable cookies in your browser at any time without affecting your booking.

Contact

Questions about this policy? Write to stay@altrove.io or call +91 80 4567 8900.